Comments on: An extremely pleasant customer service experience http://misener.org/archives/591 an internet weblog from Dan Misener Sun, 20 May 2012 21:15:17 +0000 hourly 1 http://wordpress.org/?v= By: maureen http://misener.org/archives/591#comment-14621 maureen Sun, 22 Nov 2009 20:37:34 +0000 http://danmisener.com/archives/591#comment-14621 Just my two cents: I had a pair of Blundstones, bought them in the autumn. Wore them for the entire winter (with an extra pair of socks for warmth) and found by the springtime that the leather had worn out in a couple spots. I took a picture and emailed them, was advised to bring them in and, because the store didn't have the right kind anymore, got a 100% cash refund! Amazing customer service. Just my two cents: I had a pair of Blundstones, bought them in the autumn. Wore them for the entire winter (with an extra pair of socks for warmth) and found by the springtime that the leather had worn out in a couple spots. I took a picture and emailed them, was advised to bring them in and, because the store didn't have the right kind anymore, got a 100% cash refund!

Amazing customer service.

]]> By: Tom Lucier http://misener.org/archives/591#comment-14615 Tom Lucier Fri, 13 Nov 2009 02:00:07 +0000 http://danmisener.com/archives/591#comment-14615 This EXACT thing is happening with my relatively new Blundstones too...JUST THIS WEEK! Bizarre that you post about this now. I think I may send an e-mail. This EXACT thing is happening with my relatively new Blundstones too…JUST THIS WEEK!

Bizarre that you post about this now.

I think I may send an e-mail.

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